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· DOS Abstracts
Evaluation of the interdiciplinary CPOP consultations
in the Southern Denmark: A parental satisfaction
survey
Helle Sneftrup Poulsen, Niels Wisbech Pedersen
Rehabiliteringsafdelingen, Odense Universitets Hospital; Ortopædkirurgisk
afdeling, Børnesektionen, Kvidovre Hospital
Background:
CPOP is a combined follow-up program and a healthcare quality
register for children with cerebral palsy. The professional treatments are coordi-
nated at interdisciplinary consultations offered by the paediatric departments,
at which the child, parents, neuropediatrician, paediatric orthopaedic surgeon,
physio- and occupational therapist participate.
Purpose / Aim of Study:
To evaluate parental satisfaction with the CPOP con-
sultations in the Region of Southern Denmark.
Materials and Methods:
A questionnaire was developed and validated by
parents from the target group. The questionnaire consisted of five dimensions;
staff, context, participation, information and overall impression. Answers were
given on a scale from 1 to 5 (1= to a very small extent, 5= to a very large ex-
tent). Eight of the items were based on LUP (National survey of patient experi-
ences). Inclusion criterion: Parents who attended a CPOP consultation in the
period June 6th to Dec. 18th 2015. Parents, who cannot read Danish, were ex-
cluded. Descriptive statistics and confidence intervals were used in the analysis.
Findings / Results:
104 questionnaires are analyzed. Dimension scores range
from 4.3 to 4.7. The highest rated questions are the ones concerning staff´s
kindness and their professional relevance, where 75% answered 5 and 21-23%
answered 4. The lowest-rated questions relate to the involvement of the child
and to the information provided, where 6-8% answered 1 and 2. Comparing
the eight items based on LUP with the corresponding LUP results, a statistically
significant difference in satisfaction is found in seven out of eight items in favor
of the CPOP study.
Conclusions:
The study shows a high degree of parental satisfaction with the
CPOP consultations in Southern Denmark. Furthermore, the study indicates ar-
eas where the quality can be improved.
No conflicts of interest reported
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